CONNECT – Frequently asked questions about the NDIS

What is a Plan?

A Plan is a document which sets out the supports you will receive under different funding categories, and the amount of money you can spend in each category.

What is a Planning Meeting?

A face-to-face or phone conversation with an NDIS Planner in which you will be asked about your goals and your personal situation, including how a disability impacts on your life. This meeting is used to determine the supports you get under NDIS.

Can my family register as a whole?

No, NDIS is only for individuals. If more than one member of your family is registered, you can have a joint Planning Meeting. Each person will get a Plan.

Can a family member be paid to provide my supports?

Usually the answer would be ‘no’. However, a family member can provide paid supports in exceptional circumstances. For example, where there is a risk of harm or neglect, for religious or cultural reasons, or where the participant has strong personal views regarding their privacy or dignity.

Will NDIS affect my pension or other entitlements?

No. NDIS funding is not considered to be ‘taxable income’, so it does not affect pensions or entitlements.

Is Anglicare Central Queensland providing NDIS services in my community?

We will provide services in these places (and surrounds):

Rockhampton, Gladstone, Biloela, Moura, Blackwater, Emerald, Longreach, Barcaldine and Winton.

Want more information?

View our full list of Frequently Asked Questions here.

Reach out to our team on 1300 769 814 or email We would love to hear from you.

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